Refund policy

RETURN & REFUND POLICY

We want you to be satisfied with your purchase. We accept returns within 30 days of delivery.

To be eligible for a return, your item must be in the same condition that you received it, unused, and in its original packaging.

To start a return, please contact us through our Contact Us page. Returns must be approved before being sent back.

DAMAGED OR INCORRECT ITEMS

Please inspect your order when it arrives. If your item arrives damaged, defective, or you receive the wrong item, contact us as soon as possible.

Please include your order number and photos showing the item and any damage. We will review the issue and, when appropriate, provide a replacement or refund.

RETURN SHIPPING

Unless the item arrived damaged, defective, or incorrect, the customer is responsible for return shipping costs.

Original shipping charges, if any, are non-refundable.

NON-RETURNABLE ITEMS

Custom-made, personalized, or specially modified products cannot be returned unless they arrive damaged, defective, or incorrect.

REFUNDS

Once we receive and inspect your return, we will notify you whether your refund has been approved.

Approved refunds will be issued to your original payment method. Please allow additional time for your bank or credit card company to process the refund.

CANCELLATIONS

If you need to cancel an order, please contact us as soon as possible. We cannot guarantee cancellation once an order has entered processing or has shipped.